Download AURLA on the iOS App Store

Help & FAQ

We've put together answers to some the most common questions we get. If your question isn't answered, scroll to get in touch with us.

APP QUESTIONS

Is AURLA free?
How do I take a good aura photo?
How often can I take an aura photo?
How do I retake a photo?
How many retakes do I get per session?
How do I save my reading?
How do I manage or cancel my subscription?
Are my photos being kept on a server somewhere?

AURA QUESTIONS

What is an aura?
Does my aura change?
What do things like "Descendant" and "Coronation" mean?

BILLING & ACCOUNT QUESTIONS

How can I get more sessions?
Do you offer an unlimited subscription or a way to take more photos?
I bought a session, but the credit didn't appear?
I subscribed, but I'm not seeing my credits?
How do I manage or cancel my subscription?
How do I delete my account?

CONTACT US

The best way to reach us about an issue with the app is through the HELP & FAQ page in the app itself as that lets us connect your message to your account.

However, should you need to reach us about something else, hit up h